What if the real game-changer is not knowing it all but being open to what you don’t know yet? Embracing curiosity keeps us on the path of constant discovery, learning, and growth as people and professionals. This mindset is at the heart of Hostinger’s culture – creating an environment where curiosity isn’t just welcomed but encouraged.
Learn and be curious principle is our commitment to fostering a culture that stimulates growth and empowers you to explore, learn, and thrive.
Learning is a necessity
With the pace of change in the world increasing rapidly, the only way to keep up and stay on top is to learn constantly and effectively. Genuine curiosity and the desire to broaden your horizons are key factors to the longevity of the mind. The moment you stop learning and being curious, you enter the comfort zone, where it might be tempting to think you already know everything, so your growth slows down or stops.
Learning shouldn’t be restricted to a narrow field because this limits the perspective and traps you in a kind of tunnel vision. Looking sideways, taking detours, borrowing ideas from different areas and sources, and combining them with one’s own can facilitate learning immensely. Therefore, it is important not to be afraid to ask questions and be curious about the work of others, even if they are from a different department, team, or organization.
Finding answers in books
Learning can be achieved through various methods – reading is the most obvious one – and it is a very common practice at Hostinger. When I first visited Hostinger, a bookshelf at the most visible part of the office immediately caught my attention – there were so many great titles! I took a picture of that while waiting for my meeting and thought to myself, “If nothing comes out of it, at least I’ll have a great reading list.”
Encouragement to read in our company is really a great thing. It would be a shame not to use the vast reservoirs of experience and insights laid down in books by many great minds. It is very likely that someone has already figured out the way out of a similar problem you are having. That’s why you are exposed to lots of books in our offices. We are an organization of avid readers, and we have found stimulating perspectives in books many times, helping us find innovative solutions to our business challenges.
Making learning natural
Of course, reading is not the only way to learn. Training courses, meetups, conferences, and networking opportunities can all be used for learning purposes, and at Hostinger, there are plenty of opportunities to do this.
As a rapidly growing business, our company provides an ideal environment for fast-track personal and professional development. In essence, Hostinger is all about limitless learning and growth. This is the core of our employer value proposition, the promise of which is “We’ll grow fast.”
We want our people to be able to learn every day. An important source of learning is colleagues and the culture of challenge, which encourages people to go further, do a little bit more, and expand their capabilities.
In this type of culture, effective feedback and a habit of taking time to reflect are crucial. These are the more uncomfortable forms of learning, but they are nonetheless necessary if we are truly dedicated to learning and being curious. Reflecting on your performance, failures, and things you could have done differently is not that easy and requires putting aside one’s ego, but it undoubtedly accelerates growth.
That’s why we have tools like Peak Performance Pulse (PPP), as it enhances our learning and allows us to incorporate it into the very work we do every day. We practice, seek genuine feedback, obtain it, reflect, and iterate, returning to practice. Such a virtuous cycle makes learning natural.
The company built on learning
Empowering our people with knowledge, competencies, and skills to really excel professionally and personally is truly unique about Hostinger. Of course, people cannot be forced to learn; that’s why we strive to attract people who have the desire to gain new knowledge and experiences. It all starts from the top: our leaders set the tone by showing personal examples, getting hold of the latest industry trends, networking, and expanding their knowledge. Employees can feel that this desire to learn is trickling down to every level of the organization.
One good example is the People Think Tank initiative. Experienced People professionals and team leaders come together with the organization’s C-suite leaders to discuss people-related topics. The idea is to dive deeper by reading books, listening to podcasts. Coming prepared allows us to have a quality discussion, and take action accordingly.
Learning from our customers
Our organization’s clients are no less important inspiration and a source of learning. Their challenges and feedback constantly help us innovate, search for new solutions, improve, and do better. This fits well with our Customer Obsession principle, which is the base of much that we as a company do.
One of the tools that help us learn is Client Interviews, where we are reaching out to our clients from all over the world, getting to know them and hearing their success stories, insights and feedback on our products and services. We no doubt get a lot of valuable information and data from our clients that help us create better products and ensure a higher customer success standard. This gives us a competitive edge and brings greater value to our customers.
Learn and have fun
It is safe to say that we live in overabundant times where there’s plenty of information, events, networking opportunities, and interesting people to meet, and it’s very easy to get overwhelmed. Therefore, developing a healthy relationship with learning and setting the right priorities is important.
Maintaining a certain level of humility also helps because not knowing is uncomfortable for many of us, especially after reaching a certain point in our careers. We have to remind ourselves that not knowing is a completely healthy and normal state of mind that fuels growth.
Exploring every new opportunity with curiosity and lightness and treating it as a game helps me personally. I see learning as being like a sponge – soaking new insights in various ways – reading, listening, observing, and experiencing other people’s successes, failures, advice, and insights. All that knowledge gets locked in our brains and can yield unexpected solutions years later. Learning should be fun!
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